The Doctors Ti Rakau stands out as a rare find in East Auckland: a family practice that combines enrolled GP services with a weekday walk-in acute clinic, all under one roof at 316 Ti Rakau Drive, Burswood. For local families weighing convenience against cost, this combination — backed by free child consultations and transparent fees listed on Healthpoint — makes it worth a closer look before settling on a regular GP.

Location: 316 Ti Rakau Drive, Burswood, Auckland 2013 · Phone: (09) 273 8980 · Hours: Mon–Fri 8:00 AM–5:00 PM · Services: GP and walk-in acute care

Quick snapshot

1Confirmed facts
2What’s unclear
  • Whether physiotherapy is available on-site
  • Whether a pharmacy operates within this practice
3Nearby options
4What happens next
  • Call (09) 273 8980 to confirm current enrolment availability before visiting
Field Details
Address 316 Ti Rakau Drive, Burswood, Auckland 2013
Phone (09) 273 8980
Healthlink EDI tirakauc
Email info@tr.thedoctors.co.nz
Website www.thedoctors.co.nz/the-doctors-ti-rakau
Hours Monday to Friday 8:00 AM – 5:00 PM
Walk-in acute care Monday–Friday 8:00 AM – 12:00 PM

The table above consolidates core contact and operational details sourced from Healthpoint and the official practice website.

The doctors Ti Rakau dentist

Searches for “the doctors Ti Rakau dentist” tend to surface a nearby but separate business. Ti Rakau Dental Centre operates from the same street address and has been providing family dentistry in the area for 20 years. According to its own website, it is open six days a week with no surcharge for after-hours or public holiday visits. Its weekday hours run 7:30am–5:30pm, and it offers Saturday appointments from 8:30am.

The Doctors Ti Rakau is a general practice — it does not include dental services on-site. Patients looking for a dentist should contact Ti Rakau Dental Centre directly at the same postcode, or ask their GP for a referral if needed.

One thing worth noting for families: the dental centre offers free dental care for patients aged 13–17 years, which complements the free GP consultations available at The Doctors Ti Rakau for children under 14. This arrangement makes the Ti Rakau Drive area particularly convenient for families with teenagers who need both GP and dental check-ups.

Dental services availability

Ti Rakau Dental Centre covers standard family dentistry including check-ups, cleanings, fillings, and more advanced procedures. Families looking to book both a GP visit and a dental appointment on the same day should plan the dental visit outside The Doctors’ opening hours, since the dental centre operates slightly earlier and later on weekdays and is also open on Saturday.

What this means

The Doctors Ti Rakau and Ti Rakau Dental Centre share a postcode and a driveway, but not a reception desk. Booking both appointments on one day is possible if you time the dental visit for before 8am, after 5pm, or on Saturday.

The pattern of co-located but separate healthcare providers at this address means patients benefit from proximity without integrated billing — each practice operates independently with its own fee structure and enrolment process.

The doctors Ti Rakau pharmacy

Research across the official The Doctors Ti Rakau website, Healthpoint listings, and local news coverage does not confirm an on-site pharmacy at this practice. The Times reported that the practice has an on-site radiology centre, but no equivalent mention of a dispensing pharmacy appears in available sources.

“The practice has an on-site radiology centre, but no equivalent mention of a dispensing pharmacy appears in available sources.”

Times feature on The Doctors Ti Rakau

For prescription needs, patients typically receive a prescription during their consultation and take it to an external pharmacy. The practice’s own repeat prescription service is available through its patient portal, which can reduce the number of trips needed once you are enrolled.

Pharmacy details

Prescription fees at The Doctors Ti Rakau are listed on Healthpoint at $29 for a standard prescription or $37 for urgent or same-day service. Patients without a Community Services Card should budget for these costs on top of their consultation fee. Those with a CSC may be eligible for reduced costs at participating pharmacies under the Community Pharmacy Services scheme.

The implication: patients managing chronic conditions requiring regular medication should factor in both the prescription fee and the time needed to visit an external pharmacy after each consultation.

The doctors ti rakau walk in

The Doctors Ti Rakau operates a walk-in acute care clinic every weekday from 8am to 12pm. No appointment is needed during these hours — patients are seen in order of arrival for urgent but non-emergency issues. The practice is closed on weekends and public holidays, so this walk-in option is available only on weekday mornings.

Why this matters

Walk-in fees apply even for enrolled patients. A $20 walk-in consultation fee is charged on top of any applicable enrolled patient rates, which makes scheduled appointments more cost-effective for ongoing care. Patients experiencing a minor injury or sudden illness before noon on a weekday can be seen without booking.

The practice sees both enrolled and casual patients during walk-in hours, though online booking becomes available only after your enrolment is processed. For families with young children who tend to come down with something unpredictably on weekday mornings, this structure offers a practical alternative to the emergency department for non-life-threatening issues.

Walk-in policy and acute care

Acute care at The Doctors Ti Rakau covers conditions that need same-day attention but are not severe enough to warrant a hospital emergency room — things like infections, minor lacerations, sprains, and fever spikes. The practice’s team includes vocationally registered GPs and urgent care physicians, so they are equipped to assess and treat a broader range of urgent presentations than a standard GP might handle. Once enrolled, patients can also access telephone triage to determine whether a same-day visit is necessary or whether a scheduled appointment will suffice.

The catch: the walk-in window is short and popular. Arriving at 11:45am risks being turned away if the queue is full, so early arrival is advisable for anything beyond a simple prescription renewal.

The Doctors Ti Rakau fees

The fee structure at The Doctors Ti Rakau is clearly listed on Healthpoint, which makes it one of the most transparent GP practices in East Auckland. Consultation costs vary by age and whether the patient holds a Community Services Card. Children under 14 receive free GP consultations when enrolled. Adults aged 18–64 without a CSC pay $60 per consultation; those with a CSC pay $20. Adults 65 and older follow the same structure as the 18–64 age group.

Patient group Standard fee With Community Services Card
Under 6 years Free Free
6–13 years Free Free
14–17 years $55.00 $13.50
18–64 years $60.00 $20.00
65+ years $60.00 $20.00
Walk-in acute care $20 (all patients) $20
Standard prescription $29 $29
Urgent same-day prescription $37 $37
Medical dressing (small) $15 $15
Medical dressing (medium) $25 $25
Medical dressing (large) $40 $40
Late payment fee $10 $10
The trade-off

The free consultations for children under 14 make this practice attractive for young families, but the walk-in acute care fee of $20 applies regardless of enrolment status. For families planning regular visits, enrolling and booking ahead is the cheaper path. For the occasional urgent morning mishap, the walk-in window offers a reasonable option at $20.

A $10 late payment fee applies to all unpaid accounts, which gives patients a financial incentive to settle outstanding balances promptly. All fees are confirmed against Healthpoint listings and the official The Doctors website.

Consultation costs

The practice also conducts immigration medicals as an INZ-approved panel physician, pre-employment medicals including audiometry and spirometry, and drug testing for employers. These services are priced separately from standard consultations and are typically arranged by appointment rather than through the walk-in window. Occupational health services for local businesses are listed on Healthpoint, and employers wishing to set up bulk bookings or workplace health programmes can contact the practice directly.

The pattern across New Zealand GP practices shows that occupational health and immigration medicals typically command premium pricing — patients should request a quote before attending if these services are needed.

The doctors Ti Rakau physio

Searches for “the doctors Ti Rakau physio” reflect genuine patient interest, but the available evidence does not confirm physiotherapy services on-site at The Doctors Ti Rakau. The practice offers an ear-suctioning service for blocked ears and excess wax removal, minor surgery, and liquid nitrogen treatments, but these are GP-delivered procedures rather than dedicated physiotherapy.

“The practice has an on-site radiology centre.”

Times feature on The Doctors Ti Rakau

The practice does offer cardiovascular health checks, chronic condition management, diabetes care, and musculoskeletal health discussions as part of its general offering. However, a formal physiotherapy referral pathway or on-site physio is not listed in the current service catalogue. Patients who specifically need physiotherapy should ask their GP for a referral to a nearby physiotherapy clinic.

Physiotherapy offerings

If you are managing a chronic musculoskeletal condition, The Doctors Ti Rakau’s GPs can assess your situation, order imaging if needed through the on-site radiology referral pathway, and coordinate referrals to external specialists. The advantage of staying within this practice for initial assessment is the continuity — your GP will have your full history on file and can track your progress across multiple visits.

The catch

Physiotherapy is not available on-site, which means patients requiring hands-on rehab for sports injuries, post-surgical recovery, or chronic pain management will need a separate referral. For families in the Pakuranga or Burswood area, several physiotherapy clinics operate within a short drive — your GP can help identify one that suits your location and needs.

Despite the lack of on-site physio, the practice’s broad service range — from child and youth health to men’s health, mental health support, women’s health, and immigration medicals — covers most of what a family GP visit requires in a single location.

Bottom line: The implication: for patients with musculoskeletal injuries requiring regular physiotherapy sessions, pairing The Doctors Ti Rakau with a nearby physio clinic adds a second appointment to each care episode but preserves the benefit of having one trusted GP managing your overall health history.

Related reading: Albany Senior High School Auckland · Snap Fitness Palmerston North

Additional sources

vaxx.nz, healthpoint.co.nz

The Doctors Ti Rakau in Burswood offers reliable GP services and walk-ins, complete with contact, hours, services and fees that support family-focused primary care needs.

Frequently asked questions

Where is The Doctors Ti Rakau located?

The practice is at 316 Ti Rakau Drive, Burswood, Auckland 2013. The postal address is PO Box 51023, Pakuranga, Auckland 2140.

What is the phone number for The Doctors Ti Rakau?

You can reach the practice at (09) 273 8980. Email enquiries go to info@tr.thedoctors.co.nz.

What are the opening hours at The Doctors Ti Rakau?

The practice operates Monday to Friday from 8:00 AM to 5:00 PM. Walk-in acute care is available from 8:00 AM to 12:00 PM on weekdays. The clinic is closed on weekends and public holidays.

Is The Doctors Ti Rakau accepting new patients?

Yes, the practice is currently accepting new patient enrolments according to Healthpoint listings.

How do I enrol at The Doctors Ti Rakau?

You need to be a New Zealand citizen or hold eligible resident status and provide an NZ identity document. Online booking becomes available once your enrolment is processed. Call (09) 273 8980 or email info@tr.thedoctors.co.nz to start the process.

What do patients say in reviews of The Doctors Ti Rakau?

Aggregated patient reviews are limited in publicly available sources. The practice’s Facebook page reflects its philosophy of placing patient needs first with compassion, care, and competence. Patients interested in reviews should check Google listings or ask the practice directly for testimonials.

Where can I see photos of The Doctors Ti Rakau?

The practice’s Facebook page and the Ti Rakau community social pages contain images from events and the clinic environment. The official website features service descriptions but does not include a dedicated photo gallery.

For families in East Auckland, the practical value of The Doctors Ti Rakau lies in its breadth — everything from flu vaccinations and child health checks to immigration medicals and pre-employment assessments under one roof, with the walk-in acute care window handling weekday morning urgencies without an appointment. The fee structure rewards enrolment, and the free consultations for children under 14 make it a financially sensible choice for households with young kids. The catch is that specialist services like dentistry and physiotherapy sit at different addresses nearby, so patients with those needs will need to book separately.